Returns & Exchanges

At American Express Fashion, we strive for your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless 30-day return policy for all unworn apparel and accessories.

1

Initiate Your Request

Log into your account and navigate to the 'Order History' section to select the items you wish to return and print your prepaid shipping label.

2

Secure the Package

Place the items in their original packaging with all tags attached, ensuring the inclusion of the original packing slip to expedite processing.

3

Ship with Ease

Affix the prepaid label to your parcel and drop it off at any authorized courier location or schedule a complimentary home pickup.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be issued to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing